How can I make a complaint?

If you have a complaint, you can register one via the email address: stiznosti@betano.cz.
The Operator will confirm the receipt of the claim by an automatic e-mail reply.

If , for any reason, you are not satisfied with the manner in which the complaint per reclamation was handled, you have the right to out-of-court dispute resolution in accordance with the applicable consumer protection legislation. More you can find here https://www.betano.cz/clanky/reklamacni-rad/344446/.

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